Privacy Policy

1. Introduction

Fighting Knife Crime London is committed to protecting your privacy and handling your data in a transparent and responsible manner.

This Privacy Policy explains how we collect, use, and protect information when you use our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Fighting Knife Crime London is a UK charity working to prevent knife crime and support young people and communities.

The charity's trustees are responsible for ensuring that personal data is handled lawfully and safely.

3. How You Can Use This Website

You can use this website, including our AI-powered tools, without providing personal information.

We are committed to:

• Minimising data collection
• Preserving user anonymity
• Allowing safe and confidential access to information

We strongly advise users not to share personal or identifying information when using this site.

4. What Data We Collect

We collect limited, non-identifiable data, which may include:

• Website usage information (e.g. pages visited, time spent)
• General analytics data
• Anonymised interactions with our AI assistant

We do not intentionally collect:

• Names, addresses, or contact details
• Sensitive personal data
• Information that directly identifies users

5. How We Use Data

We use data only to:

• Improve website functionality and content
• Understand how users access our resources
• Monitor safety and performance of our systems

We do not:

• Sell data
• Share data for commercial purposes
• Use data for profiling or targeted advertising

6. AI Assistant and Data Use

Our website includes an AI-powered assistant to help users find relevant information.

• Conversations may be logged in anonymised form
• Data is used only to improve the system
• No attempt is made to identify users

The AI system is monitored and reviewed regularly to ensure safe and appropriate operation.

7. Legal Basis for Processing

We process data under UK GDPR on the basis of:

• Legitimate interests (to improve and maintain our services)
• Public interest (supporting our charitable objectives)

We ensure that such processing does not override users' rights and freedoms.

8. Data Security

We take appropriate technical and organisational measures to protect data, including:

• Secure systems and access controls
• Monitoring for unauthorised access or malicious activity
• Regular system updates and security reviews

9. Data Retention

• Data is retained only as long as necessary
• Wherever possible, data is anonymised or aggregated
• We minimise storage of any potentially identifiable information

10. Your Rights

Under UK data protection law, you may have rights including:

• The right to access your data
• The right to request correction or deletion
• The right to raise concerns with the Information Commissioner's Office (ICO) at ico.org.uk

Because we do not seek to identify users, we may not always be able to link data to an individual.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services.

12. Contact

If you have any questions about this Privacy Policy or data protection, please contact us via the details provided on this website.

1. Our Commitment to Safeguarding

Fighting Knife Crime London is committed to safeguarding and promoting the welfare of:

• Children and young people
• Vulnerable adults
• All individuals who engage with our services

Safeguarding is a core responsibility of our trustees and is central to our work.

2. Scope of This Policy

This policy applies to:

• Our website and digital services
• Our AI-powered assistance tools
• All online interactions with users

3. Principles

We are guided by the following principles:

• The welfare of the individual is paramount
• Everyone has the right to access information safely
• Safeguarding risks must be actively identified and managed
• Digital services must not expose users to harm

4. Safe Design of Our Website

We design our website to:

• Allow anonymous access to information
• Avoid requiring personal data
• Minimise opportunities for misuse or exploitation

We actively discourage users from sharing:

• Personal details
• Location information
• Identifiable or sensitive content

5. AI Assistant Safeguards

Our AI assistant is designed with safeguarding in mind.

• It provides information and signposting only
• It does not provide crisis, legal, or medical advice
• It is monitored to prevent harmful or inappropriate responses

Safeguards include:

• Regular review of outputs
• Monitoring for misuse or harmful patterns
• Ongoing improvement to reduce risk

6. Responding to Risk

Where risks are identified, we may:

• Update or restrict functionality
• Adjust content or guidance
• Take steps to prevent misuse

If safeguarding concerns arise that indicate risk of harm:

• We may take appropriate action in line with legal obligations
• This may include sharing information with relevant authorities where necessary and proportionate

7. Protection from Harm and Misuse

We take steps to protect users from:

• Exposure to harmful content
• Exploitation or manipulation
• Misuse of the platform by malicious actors

We monitor for:

• Suspicious or harmful activity
• Attempts to compromise systems
• Misuse of AI or website features

8. Staff and Governance Responsibilities

Our trustees are responsible for ensuring:

• Appropriate safeguarding policies are in place
• Risks are regularly reviewed
• Systems are monitored and improved

Those involved in managing the website are expected to:

• Understand safeguarding responsibilities
• Act promptly on any concerns
• Maintain confidentiality

9. Continuous Review

We regularly review:

• Website safety and risks
• AI system behaviour
• Safeguarding practices

We update this policy as needed to reflect:

• Changes in technology
• Emerging risks
• Best practice and regulatory guidance

10. Emergency and Support

This website does not replace professional or emergency support.

If you are in immediate danger:

• Contact 999
• Speak to a trusted adult, professional, or support organisation

We aim to signpost users to appropriate help wherever possible.

11. Contact

If you have a safeguarding concern related to this website, please contact us using the details provided on this site.